-
Who we are: Believe and Perform Like Champions LLC (DBA “Charmas Lee”), Colorado, USA.
-
What we collect: Info you submit (e.g., name, email, organization, assessment answers, booking details), technical data (cookies, analytics), and payment details processed by PayPal or your bank (we don’t see full card numbers).
-
How we use it: To reply, book sessions, deliver services, send updates/marketing, improve our site, and keep things secure. We also use automations and AI tools to help us operate.
- AI & Automations: We use automation and AI to help draft communications, organize inquiries, and support operations. Human review remains in the loop for decisions that matter. We do not engage in solely automated decision-making producing legal or similarly significant effects.
-
Sharing: With service providers (e.g., website host, analytics, email marketing, booking, payments). We don’t sell your personal information.
-
Your choices: You can opt out of marketing emails/WhatsApp, manage cookies in your browser, and request access, correction, or deletion of your data.
-
Security & retention: We use reasonable safeguards and keep data only as long as needed for our services and legal obligations.
-
Children: Our site and services are for adults (18+).
-
U.S. focus: We operate in the U.S. under Colorado law. If you’re outside the U.S., you consent to transfer to the U.S.
-
How to reach us: charm??@charmaslee.com, 6757 Summer Grace St, Colorado Springs, CO 80923.
-
Updates: We may change this policy and will update the date below.
Privacy Policy (Full Text)
Last Updated: August 17, 2025
1) Who We Are
This website and related services are operated by Believe and Perform Like Champions LLC, DBA “Charmas Lee” (“Company,” “we,” “us,” “our”), located at 6757 Summer Grace St, Colorado Springs, CO 80923, USA. Contact: charmas@charmaslee.com.
2) Scope
This Policy describes how we collect, use, disclose, and safeguard personal information when you visit charmaslee.com, submit forms or assessments, book time with us, communicate with us (e.g., email, WhatsApp), or purchase our services (speaking, workshops, coaching) (collectively, the “Services”). We serve U.S. residents and apply Colorado law, without limiting any rights you may have under other U.S. state privacy laws.
3) Information We Collect
Information you provide directly
-
Contact and identity data: name, email address, phone/WhatsApp number, organization, role/title.
-
Intake & assessment data: answers you provide in forms related to your needs, goals, and logistics.
-
Booking and service details: session dates/times, preferences, notes relevant to your engagement.
-
Communications: messages you send us by email, website forms, or WhatsApp.
-
Payment-related info: We may receive confirmation of payment status and payer details from PayPal or your bank. We do not collect or store full payment card numbers on our systems.
Information collected automatically
-
Device/usage info: IP address, browser type, operating system, pages viewed, referring URLs, and timestamps.
-
Cookies and similar technologies used for site function and Google Analytics.
4) How We Use Information
We use personal information to:
-
Respond to inquiries, schedule meetings (e.g., via TidyCal), and deliver Services.
-
Manage client relationships, invoicing, and accounting (e.g., direct invoice, PayPal).
-
Send administrative messages (confirmations, updates) and marketing communications (e.g., via Constant Contact), with opt-out options.
-
Analyze and improve our website and offerings (e.g., Google Analytics).
-
Operate internal workflows using integrations/automations (e.g., Zapier) that move data between tools you already use with us.
-
Protect the security and integrity of our systems and comply with legal obligations.
5) AI & Automations Disclosure
We use automation and AI tools to assist with tasks such as organizing inquiries, drafting communications, and operational reporting. These tools may process information you provide and publicly available data. We do not rely on solely automated decision-making that produces legal or similarly significant effects about you. Human review remains in the loop for decisions that matter.
6) Communications; Marketing; Your Choices
-
Operational messages. By contacting us or booking Services, you consent to receive operational messages (e.g., confirmations, reminders) via email and/or WhatsApp.
-
Marketing messages. With your consent (or as otherwise allowed by law), we may send marketing communications. You can opt out at any time:
-
Email: use the unsubscribe link or email charmas@charmaslee.com.
-
WhatsApp: reply “STOP” or contact us to opt out.
-
-
Cookies & analytics. You can set your browser to block or delete cookies. Some features may not work without cookies. Google provides additional controls for Analytics and Ads personalization in your Google account.
7) Cookies & Tracking Technologies
We use:
-
Essential cookies to run the site.
-
Analytics cookies (e.g., Google Analytics) to understand site usage and improve the experience.
We do not currently use targeted advertising cookies on our site. If this changes, we will update this Policy (and, if required, obtain consent).
8) Payments
Payments may be processed by PayPal or by direct invoice. PayPal’s processing of your information is governed by its own privacy policy. We receive payment confirmations and limited payer details but do not collect or store your full payment card numbers.
9) How We Share Information
We share personal information only as reasonably necessary to operate our Services:
-
Service providers / processors, such as website hosting (e.g., SiteGround/WordPress), analytics (Google), email marketing (Constant Contact), booking (TidyCal), automation platforms (Zapier), payment providers (PayPal), IT/security, and professional advisors (e.g., accountants, attorneys).
-
Legal & safety: if required by law or to protect our rights, users, or the public.
-
Business transfers: in connection with a merger, acquisition, or similar event.
We do not sell your personal information. We also do not “share” personal information for cross-context behavioral advertising as defined by certain U.S. state laws.
10) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information (e.g., TLS encryption in transit, access controls). However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
11) Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide Services, comply with legal obligations (e.g., tax/audit), resolve disputes, and enforce our agreements. Where feasible, we will de-identify or delete information when it is no longer needed.
12) Your Privacy Rights
General choices
-
Opt out of marketing communications at any time (see Section 6).
-
Manage cookies through your browser settings.
U.S. state privacy rights (including Colorado, California, Virginia, etc.)
Depending on your state, you may request to access, correct, delete, or obtain a portable copy of your personal information, and to opt out of certain processing (e.g., targeted advertising, sale—neither of which we perform today).
-
Submit requests to charmas@charmaslee.com with the subject “Privacy Request.”
-
We may need to verify your identity (and authority, if you are an authorized agent) before acting on a request.
-
We will respond within the time required by applicable law (generally 45 days, extendable where permitted).
Appeals (where required by law, including Colorado/Virginia):
If we deny your request, you may appeal by replying to our decision email with “Privacy Request Appeal” in the subject line. We will inform you of our final decision and how to contact your state Attorney General if you remain unsatisfied.
13) Children’s Privacy
Our Services are intended for adults 18+. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will delete it.
14) Do Not Track & Global Privacy Control
Some browsers transmit “Do Not Track” or similar signals. At this time, we do not respond to such signals. If required by future law or guidance, we will update this Policy. You can still exercise the choices described above.
15) International Visitors
We operate in the United States. If you access our site or provide information from outside the U.S., you understand your information may be transferred to, stored, and processed in the U.S., where laws may differ from those of your country.
16) Third-Party Links
Our site may link to third-party websites or services. Those have their own privacy policies and practices. We are not responsible for their content or handling of data.
17) Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date shows when changes were made. Your continued use of the Services after changes means you accept the updated Policy.
18) Contact Us
Believe and Perform Like Champions LLC (DBA “Charmas Lee”)
Address: 6757 Summer Grace St, Colorado Springs, CO 80923
Email: charmas@charmaslee.com